Terms of service

What these terms cover

These terms apply to your use of arb-zone.com and the forms on it. By browsing the site or submitting an enquiry, you accept them. If you do not, please do not use the site — email or call us instead.

They are between you and ARB-ZONE, 7901 4th St N, 34590, St Petersburg, FL 33702, United States.

Client engagements

Nothing on this website is an offer to enter into a contract. Paid work is always governed by a separate written agreement — typically a statement of work or, for security testing, a rules-of-engagement document — which sets out scope, price, schedule, confidentiality, intellectual property, warranties and liability for that specific engagement.

Where anything on this site conflicts with a signed agreement, the signed agreement governs.

How to read our estimates

Estimates we publish or send are indicative, not fixed offers, until they are incorporated into a signed agreement. Specifically:

• A ballpark range is a first approximation with an accuracy band of roughly ±50%. It exists to establish whether a conversation is worth having.
• A detailed estimate produced from a paid discovery engagement targets ±15%, and is valid for 60 days from issue unless stated otherwise.
• Every estimate lists the assumptions it depends on. If an assumption turns out to be wrong, the estimate changes — and we will tell you before doing the work, not after.
• Risk contingency is shown as a separate line. It is not a discount to be negotiated away; it is the cost of the uncertainty that remains.

Where a discovery fee is described as credited against a subsequent build, that credit applies only if the build proceeds with us and is confirmed in the resulting agreement.

What you send us

By submitting a form or attaching a file, you confirm that:

• The information you provide is accurate to the best of your knowledge
• You are authorised to share any documents you attach
• You are not uploading production credentials, secrets, or personal data belonging to third parties without a lawful basis
• You are not uploading anything malicious

We treat unsolicited submissions as confidential in practice, but a submission alone does not create a confidentiality obligation in law. If you need one before sharing specifics, tick the NDA box on the brief form or ask — we will sign one first.

We do not accept unsolicited product or feature ideas on the basis that we owe compensation for them. If you want an idea treated in confidence, get an NDA in place before you send it.

Acceptable use

You agree not to:

• Submit false, misleading or impersonating information
• Use the forms to send spam, advertising or bulk enquiries
• Attempt to interfere with, overload or disrupt the site or its endpoints
• Perform security testing of this site — scanning, fuzzing, brute forcing, denial of service — without our prior written authorisation
• Scrape the site for the purpose of building a competing directory or dataset
• Circumvent rate limits or other technical controls

We may block access from any address that does these things, and we log enough to identify repeat abuse.

Responsible disclosure

We test other people’s systems for a living, so we take reports about our own seriously. If you believe you have found a vulnerability in this website:

1. Email hello@arb-zone.comwith “security” in the subject line, describing the issue and how to reproduce it.
2. Give us a reasonable period to investigate and fix it before publishing anything.
3. Do not access, modify or delete data belonging to anyone else, and do not run denial-of-service or social-engineering tests against us or our staff.

Stay within those bounds and we will not pursue action over the research, we will keep you updated on the fix, and we will credit you if you would like us to. We do not currently operate a paid bug bounty.

Intellectual property

The design, text, code, logo and other content of this website belong to ARB-ZONE or our licensors. The ARB-ZONE name and mark are ours. You may not reproduce substantial parts of the site, or use our branding, without written permission — quoting a short passage with attribution and a link is fine.

Ownership of work produced for clients is set out in the relevant agreement. Our standard position is straightforward: on payment, the client owns the deliverables, including source code, and holds the accounts they run in. Where we reuse pre-existing internal libraries, they are licensed to the client perpetually and without fee.

No warranty on site content

The site is provided as-is. We keep it accurate and available, but we do not warrant that it will be uninterrupted, error-free, or that the general information on it fits your particular circumstances. Nothing on it is legal, financial or security advice for your specific situation. Warranties for paid work live in the engagement agreement.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential or special losses, or for lost profits, revenue, data or goodwill, arising from your use of this website. Our total liability arising from the website is limited to US$100.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, fraudulent misrepresentation, death or personal injury caused by negligence. Liability for paid engagements is governed by the relevant agreement, not by this section.

Governing law

These terms are governed by the laws of the State of Florida, United States, and the courts of Pinellas County, Florida have exclusive jurisdiction over disputes arising from them. If you are a consumer resident elsewhere, this does not remove protections you have under your local law.

If any provision is found unenforceable, the rest continues to apply. We may update these terms and will change the date below when we do; continued use of the site after a change means you accept the updated version.

Last updated: 27 July 2026. Questions about anything here go to hello@arb-zone.com. These terms were written in plain language rather than by a law firm — have your own counsel review them before relying on them commercially.